National Account Manager

The Role: National Account ManagerSalary: £45-£50k base plus company bonusLocation: CoventryStatus: Hybrid RoleAbout the RoleWere looking for an experienced and proactive Account Manager to join a growing team and play a key role in developing long-term client relationships.In this role, youll act as a trusted advisor to your portfolio of clients, delivering an exceptional customer experience while identifying opportunities to support growth and strengthen partnerships. Youll work closely with teams across the business to ensure clients receive outstanding service, innovative solutions, and measurable results.This is an excellent opportunity for someone who enjoys building relationships, taking ownership, and making a genuine impact within a values-driven business.What Youll Be DoingManage proactive communication and account activity across your client portfolioBuild strong, long-term relationships with key client stakeholdersResolve high-impact or escalated client issues with urgency, professionalism, and empathyWork collaboratively with Design, Supply Chain, and Operations teams to deliver excellent client outcomesIdentify opportunities for upselling, cross-selling, and referrals within existing accountsLead structured client review meetings and provide valuable performance insightsMonitor account performance, market trends, and client developments to support future growthContribute to continuous improvement initiatives focused on enhancing the client experienceWhat Were Looking ForWere looking for someone who can take ownership, tenacious, driven, relationship-led, commercially aware, and passionate about delivering exceptional service.Ideal Candidate Profile:A proven track record within an Account Management or client-facing roleStrong relationship-building and communication skillsThe ability to engage confidently with stakeholders at all levelsA proactive and solutions-focused approachCommercial awareness with the ability to balance client needs and business objectivesHigh levels of organisation, ownership, and professionalismA growth mindset with the ambition to continuously develop and improveSomeone who can demonstrate stability within their employment.Why consider this role?As a family business seeking to grow by 30% year on year values are at the heart of everything they do:They Make It HappenInherent IntegrityLegendary ServiceLearning to Work SmarterYoull be joining a supportive, ambitious, and collaborative team environment where your contribution genuinely matters. This is a fantastic opportunity to develop your career within a business that values people, innovation, and long-term success.TPBN1_UKTJ