Conference & Banqueting Operations Manager

South Ayrshire | £38,000 to £40,000 per annum + Excellent BenefitsThe job: based in an iconic venue on the Ayrshire coast, you will lead the delivery of weddings, conferences and events within one of Scotland's most prestigious 5-star resorts.The person: An experience hospitality leader with a passion for executing exceptional events, leading high-performing teams, and creating unforgettable guest experiences in a luxury hotel environment.What you will get in your new role Salary from £38,000 to £40,000 per annumSubsidised staff accommodation (if required)Access to a meal on shift in the staff canteenEmployee discounts and use of facilitiesUniforms provided and laundered at the company's expenseOngoing training and developmentResponsibilities in your new role as Conference and Banqueting Operations Manager As the Banqueting Operations Manager, you'll ensure every event runs smoothly and delivers an exceptional guest experience. Key responsibilities include:Overseeing the day-to-day delivery of wedding, conferences and eventsLeading and supporting the banqueting team throughout each eventLiaising with clients, event planners, suppliers, and hotel departmentsAttending planning meetings and client briefingsCoordinating room set-up, service, and event breakdownActing as the main point of contact for clients and VIP guests during eventsDelivering announcements and hosting events when requiredManaging and operating in-house AV equipmentMaintaining function rooms, equipment, and storage areas to a high standardHandling last-minute requests and resolving issues professionallyEnsuring exceptional customer service at every stage of the eventYour personality, experience and qualifications You'll be a confident leader with a passion for delivering exceptional events and customer service. You'll ideally have:Previous experience in banqueting, events, or hospitality managementExcellent leadership and team management skillsStrong communication and interpersonal skillsA hands-on, organised, and proactive approachThe ability to perform well under pressure and solve problems quicklyStrong time management and organisational skillsGood commercial awarenessConfidence communicating with clients, guests and colleaguesA flexible approach and the ability to adapt to changing prioritiesA passion for delivering outstanding guest experiencesApply now!Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.TPBN1_UKTJ