Media Engineer

hackajob is collaborating with Arqiva to connect them with exceptional professionals for this role.

Engineer - Audio & Video Processing - 12 months FTC
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Location: Crawley Court (Winchester), Emley Moor (Huddersfield), Newman Street Chalfont -London

We operate a flexible, hybrid working environment – requirement to travel to either our Winchester or London office up to twice a week..

Total Package

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• 12 months FTC
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• Up to £54,000 base salary
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• Generous pension scheme starting at 6% rising to 10%
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• 25 days annual leave
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• Private Medical
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• A unique wellbeing programme that looks after the whole you
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• Access to multiple learning platforms to support your individual development
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• Active and diverse networks that build community, support wellbeing and advocate for change
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• A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.
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Purpose - 12 months FTC

Responsible for the design, development, implementation, operation, and troubleshooting of cloud-based and traditional Media platforms, with a particular focus on VOD, Cloud Playout, workflow automation, metadata-driven services, and AWS-hosted media solutions.

The role is accountable for supporting, configuring, and optimising media workflows across production and non-production environments, ensuring reliable content delivery, operational excellence, and the successful integration of new services, partners, and technologies.

The successful candidate will combine strong Media Engineering expertise with a solid understanding of cloud infrastructure, software-enabled workflows, automation, and modern deployment practices, enabling them to work effectively alongside Software, Platform, and Product Engineering teams.

Accountabilities

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• Design, configure, test, and support Media workflows and solutions to achieve maximum performance, reliability, and availability across VOD and Cloud Playout platforms.
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• Provide technical expertise for the deployment, operation, and optimisation of Media services, ensuring efficient workflow execution and continual service improvement.
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• Design and drive processes to facilitate the onboarding of new services, partners, channels, and content delivery workflows.
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• Develop, analyse, troubleshoot, and modify Media systems, workflows, and configurations, ensuring compliance with operational, regulatory, and industry standards.
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• Support the integration and operation of third-party Media products and vendor platforms hosted within AWS environments.
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• Configure and maintain metadata-driven workflows, XML-based configurations, subtitle services, content delivery processes, and media processing pipelines.
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• Support deployment and promotion activities through Git-based configuration management and CI/CD workflows.
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• Troubleshoot issues across distributed cloud services, media workflows, and partner integrations, applying a structured and methodical approach to root-cause analysis and resolution.
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• Support engagement with suppliers, vendors, contractors, and customers to ensure service delivery requirements are met and issues are effectively managed through to resolution.
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• Standardise workflow configurations and engineering practices to improve maintainability, minimise disruption, and simplify integration with existing platforms and infrastructure.
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• Document Media engineering principles, workflows, operational procedures, and platform configurations in line with industry best practices.
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• Apply engineering, security, compliance, and operational standards across all aspects of Media platform design and support.
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• Apply engineering best practices to deliver solutions that are reliable, scalable, maintainable, and supportable throughout their lifecycle.
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• Act as a Design Authority (DA) within Media Engineering to ensure successful delivery of end-to-end solutions and support projects as Lead Design Authority (LDA) where required.
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• Work closely with Product, Platform, Software Engineering, Architecture, Operations, and Network teams to deploy, optimise, and support Media solutions.
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• Support AWS-based Media services including Lambda, Step Functions, S3, EventBridge, IAM, and related cloud-native technologies.
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• Assist in the integration and migration of legacy Media systems into modern cloud-based architectures and workflows.
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• Contribute to automation initiatives, operational tooling, and workflow orchestration to improve efficiency and reduce manual intervention.
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• Provide technical leadership and mentoring to junior engineers, promoting engineering excellence, knowledge sharing, and continuous improvement.
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• Stay current with emerging Media technologies, cloud platforms, video transport protocols, and industry best practices.
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• Identify opportunities to improve engineering processes, platform performance, service resilience, and operational efficiency.
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Skills

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• Media Engineering – Strong understanding of VOD, broadcast, playout, OTT, content delivery, metadata management, subtitle workflows, scheduling, and media processing technologies.
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• Cloud Platforms & Operations – Practical understanding of AWS services including Lambda, Step Functions, S3, EventBridge, IAM, and cloud-native operational support.
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• Configuration & Workflow Management – Experience working with XML, metadata-driven workflows, service onboarding, workflow configuration, and operational change management.
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• Software & Automation Awareness – Ability to read, understand, troubleshoot, and modify code and scripts used within Media platforms and cloud workflows.
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• Git & Deployment Practices – Understanding of Git-based workflows, CI/CD pipelines, configuration management, and deployment processes across multiple environments.
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• Problem Solving – Strong analytical and troubleshooting skills with the ability to diagnose issues across distributed systems, cloud infrastructure, vendor products, and Media workflows.
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• Vendor & Integration Management – Experience integrating with external partners and vendors using technologies such as FTP, SFTP, Apple Transporter, and S3-based delivery workflows.
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• Video Connectivity & Distribution – Awareness of cloud ingest and distribution workflows and modern IP video transport technologies including SRT, RIST, and Zixi.
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• Technical Leadership – Ability to mentor engineers, act as a subject matter expert, and share best practices across Media platforms and operational processes.
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• Cross-Functional Collaboration – Proven ability to work effectively with Product, Engineering, Platform, Operations, Architecture, and external supplier teams.
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• Operational Ownership – Ability to make informed decisions in live and time-sensitive operational environments while balancing technical, service, and commercial considerations.
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• Communication & Stakeholder Management – Strong written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.
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Knowledge & Experience

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• Experienced in Media Engineering within VOD, OTT, Broadcast, Playout, or Cloud Media environments.
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• Demonstrable experience supporting Media workflows, platform configuration, metadata management, content delivery, service onboarding, and operational ownership of Media services.
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• Experience working with cloud-hosted Media platforms and services running within AWS environments.
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• Practical experience using AWS services such as Lambda, Step Functions, S3, EventBridge, and IAM for deployment, troubleshooting, and operational support.
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• Experience working with Git-based source control, configuration management, and CI/CD deployment processes.
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• Ability to understand, troubleshoot, and make changes to software-driven workflows, automation, and cloud-native services.
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• Experience working with vendor-supported Media platforms and third-party integrations.
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• Knowledge of XML and structured configuration formats used in Media workflows.
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• Experience supporting or integrating cloud playout platforms, scheduling systems, playlist-driven workflows, or channel operations is beneficial.
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• Good Python knowledge for workflow logic, automation support, AWS Lambda troubleshooting, and operational scripting is highly desirable.
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• Knowledge of Infrastructure as Code tooling such as Terraform or Terragrunt is advantageous.
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• Experience reverse-engineering legacy workflows and supporting migration to cloud-based platforms would be advantageous.
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• Exposure to incident management, operational escalation, and live service support is desirable.
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Qualifications: A degree or equivalent experience in Media Technology, Computer Science, Software Engineering, Broadcast Engineering, Electrical Engineering, or a related discipline is advantageous.

Important: This is not a traditional Playout Operations or Broadcast Support role. Successful candidates will have experience working with cloud-based media platforms and be comfortable engaging with software engineering concepts, source control, deployment pipelines, configuration management, automation, and code-based workflows, even where software development is not their primary discipline.