SIS LCS Domain Lead , Parts & Service, NA

The Logistics & Customer Service (LCS) Domain Lead is responsible for the development, standardization, deployment, governance, and continuous improvement of Logistics & Customer Service (LCS) practices across North American Mopar Parts Distribution Centers (PDCs). The role ensures the effective application of the Stellantis Industrial System (SIS) by establishing standardized logistics processes, improving material flow, warehouse operations, inventory management, transportation efficiency, and customer service performance while supporting operational excellence across the distribution network.

The LCS Domain Lead is responsible for establishing, standardizing, and continuously improving logistics strategies, standards, governance, and best practices across the North American Parts & Services distribution network. This role ensures effective deployment of the Logistics & Customer Service (LCS) domain through standardized methodologies, performance management, benchmarking, coaching, and cross-functional collaboration while aligning with Stellantis Industrial System (SIS) principles.

Key Responsibilities:

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• Develop, standardize, deploy, and continuously improve Logistics & Customer Service (LCS) standards and methodologies across North American Parts Distribution Centers.
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• Develop and standardize logistics processes supporting warehouse operations, material flow, transportation, inventory management, warehouse storage, and customer service.
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• Develop and standardize warehouse engineering principles, logistics process standards, slotting methodologies, storage techniques, and warehouse space utilization practices.
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• Develop and standardize logistics visual management systems, including warehouse identification, location management, material flow signage, wayfinding, and visual workplace standards.
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• Monitor Logistics KPIs and lead continuous improvement initiatives using PDCA, benchmarking, Read-Across, and structured problem-solving methodologies.
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• Develop and utilize advanced data analytics, dashboards, and reporting tools to identify logistics losses, monitor KPI performance, validate improvements, and support data-driven decision making.
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• Lead benchmarking activities and support deployment of innovative logistics solutions, warehouse automation technologies, and low-cost automation initiatives.
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• Partner with Operations, Supply Chain, Transportation, Inventory Planning, Packaging, Engineering, Safety, Workplace Organization, Quality, People Development, and Continuous Improvement teams to ensure standardized implementation of Logistics processes.
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• Support Parts Distribution Center launches, warehouse redesigns, automation initiatives, and network optimization projects by providing Logistics subject matter expertise.
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• Support SIS assessments and audits, identify performance gaps, develop corrective action plans, and verify sustainable implementation of Logistics standards.
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• Develop Logistics capability through technical coaching, classroom training, workshops, and on-site support for PDC leadership, engineers, supervisors, and logistics teams.
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• Represent the Logistics & Customer Service (LCS) Domain in cross-functional SIS governance activities and support integration with other SIS domains.
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Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

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• An employer match on contributions to your 401k, Roth, and Catch-Up plans
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• An employer contribution, even if you don't contribute
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Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

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• Tuition reimbursement
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• Student loan refinancing programs
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• 18 paid volunteer hours each year to make a difference in your community
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And so much more!

When you join us, you're not just building a career - you're joining a company that supports you, inside and outside of work.