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Posted 02 August, 2026

Bilingual Enrollment | Eligibility Counselor

Integrated Resources, Inc
Richmond, VA, US Full Time

Job Description

Job Description
Job Title: Bilingual Enrollment/Eligibility Counselor
Location: Remote in the state of Virginia
Duration: 6 months (Possible Extension)

Shift hours: Monday – Friday 8:00 AM – 5:00pm EST (Possibility of OT)
Training Hours: 8:00 AM - 4:30 PM M-F EST

Project Overview:
  • Virginia Medicaid has low-cost and no-cost health coverage programs.
  • There are programs for children, pregnant women and adults, including those with disabilities.
  • Our contingent staff will be assisting clients with program connection and eligibility.
Responsibilities:
  • Process specialized cases with a high degree of difficulty.
  • Work and research appeals at supervisor discretion. Serve as SME on eligibility policy and processes for team and understand impact on other teams.
  • Work closely with management and work groups to create and maintain work plan documents.
  • Track the status and due dates of projects.
  • Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
  • Assist training team during the last week of sandboxing to answer questions and assist new trainees as they transition to their team.
Requirements:
  • High school diploma or GED required, and 4+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Associate degree with 2+ years' experience preferred.
  • Basic computer navigational skills.
  • Novice level knowledge with Microsoft Office
  • This position requires bilingual proficiency in languages as specified.
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