SRT/Direct Connection - Operation Manager

JOB SUMMARY

The Operations Manager supports Direct Connection propulsion engineering development by owning the processes, documentation, and cross‐functional coordination required to deliver high‐quality performance upgrade products in a fast-paced environment. This role ensures calibration datasets, release documentation, supplier deliverables, and field‐issue investigations are executed.

The successful candidate will work across calibration, controls, validation, regulatory, warranty, suppliers, and external facilities to maintain product integrity throughout the development cycle. This position requires strong organizational discipline, calibration and product lifecycle awareness, and the ability to operate effectively in fast-moving development environments.

RESPONSIBILITIES

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• Program execution: Maintain daily program cadence, manage the risk register, and own milestone delivery for propulsion, calibration, and upfit releases.
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• Validation and release governance: Ensure DFMEA and DVP&R completion, plan and secure validation resources (dyno, HIL, vehicle), and own release documentation and record retention.
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• Post Launch governance: Lead release triage, organize cross‐functional root‐cause teams, manage warranty/aftermarket issue resolution, and drive running change closure.
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• Supplier and upfit coordination: Drive supplier engineering escalations, ensure supplier deliverables meet OEM req, and manage integration of upfit kits and crate/aftermarket installs.
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• Cross‐functional alignment: Act as the operational interface between design leads, program management, manufacturing, purchasing, and service to ensure requirements flow‐down and release timing is met.
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• Continuous improvement: Implement root‐cause analysis and process standardization to reduce rework, warranty exposure, and post launch stabilization.
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• Program metrics: Run weekly team huddles and participate in planning program reviews, and report to leadership.
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Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

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• An employer match on contributions to your 401k, Roth, and Catch-Up plans
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• An employer contribution, even if you don't contribute
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Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

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• Tuition reimbursement
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• Student loan refinancing programs
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• 18 paid volunteer hours each year to make a difference in your community
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And so much more!

When you join us, you're not just building a career - you're joining a company that supports you, inside and outside of work.