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Posted 02 August, 2026

Customer Service Administrator

Precept Recruit
Nottingham, ENG, GB Full Time

Job Description

Customer Service Administrator | Southwell, Nottinghamshire| Permanent |

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We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.

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Key Responsibilities:

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    Manage customer enquiries, quotations and sales orders.

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    Build strong relationships with existing customers.

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    Maintain accurate CRM and ERP records.

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    Provide order updates and support on-time delivery.

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    Liaise with internal departments to ensure excellent customer service.

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    Support the sales team with day-to-day commercial activities.

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What We're Looking For:

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    Previous experience in sales support, customer service or commercial administration.

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    Excellent communication and organisational skills.

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    Experience using CRM/ERP systems is desirable.

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    Manufacturing or engineering experience is advantageous.

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Benefits\n

After 3 months:

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    5% employer pension contribution

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    4x annual salary death in service

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    Employee Assistance Programme (Simplyhealth)

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Additional benefits:

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    Access to employee discount platform

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    Opportunities for training, development and progression

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    Welcoming, supportive team culture

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    A business that genuinely invests in its people

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