Salesforce Marketing Cloud Manager

Salesforce Marketing Cloud Manager\n
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£60,000-£65,000 | Hybrid - Cheltenham | 35-hour week | Excellent Work-Life Balance\n
Own the future of Salesforce Marketing Cloud within one of the UK's most recognised not-for-profit organisations. \n
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\nWe're partnering with not-for-profit organisation as they continue a major digital transformation, investing heavily in Salesforce and modernising the technology that supports a large user base.\n
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\nSalesforce Marketing Cloud is becoming a strategic platform across the organisation, and they're looking for someone to take ownership of its future - someone who can combine deep technical expertise with the ability to influence stakeholders and bridge the gap between technology and the business.\n
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\nYou'll play a key role in drivingdigitalisation, personalisation and modernisation, helping the organisation to deliver highly personalised, data-driven communications at scale.\n
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Why this opportunity?\n
\nSalesforce is a major area of investment for our client. You'll join at an exciting time as the organisation continues to embed Salesforce Marketing Cloud within its wider technology ecosystem while exploring next-generation capabilities including Marketing Cloud on Core and Salesforce Data Cloud.\n
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\nThis is far more than a platform support role-it's an opportunity to shape strategy, influence architecture and help define the future of organisations technical landscape.\n
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\nYou'll also lead a small team of two specialists, providing technical leadership while remaining hands-on with the platform.\n
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\nIf you've come from a consultancy background, enjoy solving complex technical challenges and love working closely with both technical and non-technical stakeholders, this role will be right up your street.\n
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What you'll be doing\n
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• Owning Salesforce Marketing Cloud from a technical and architectural perspective.
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• Designing scalable, enterprise-grade Marketing Cloud solutions.
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• Building customer journeys, automation and personalisation across Marketing Cloud Engagement.
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• Developing solutions using AMPscript, SSJS and SQL.
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• Leading integrations with Salesforce and wider enterprise systems.
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• Driving platform governance, security and best practice.
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• Supporting the adoption of Marketing Cloud on Core and Data Cloud.
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• Leading and mentoring two team members while remaining hands-on technically.
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• Working closely with engineering, CRM, data and marketing teams to deliver exceptional digital experiences.
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What we're looking for
\n We're looking for someone who combines technical excellence with great communication skills.

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You'll ideally have experience with:

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• Salesforce Marketing Cloud (Marketing Cloud Engagement)
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• Journey Builder, Automation Studio, Email Studio and Mobile Studio
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• AMPscript, SSJS and SQL
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• Marketing Cloud integrations and APIs
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• Salesforce Sales Cloud, Service Cloud and ideally Data Cloud
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• Data modelling, segmentation and customer personalisation
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• Technical architecture, governance and platform ownership
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\nJust as importantly, you'll be someone who enjoys collaborating across the business, influencing stakeholders and helping people understand what's possible through technology.\n
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\nAs a purpose-driven organisation with a commercial arm, you'll enjoy the stability and innovation of a modern technology organisation while contributing to something that has a real impact on people across the UK.\n
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\nAlongside meaningful work, you'll benefit from one of the strongest employee value propositions in the market:\n
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• Salary up to £65,000 (£60,000 preferred, with flexibility for the right person)
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• Hybrid working but very flexible.
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• 35-hour working week
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• Great pension contributions
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• 30 days annual leave plus additional Christmas closure
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• A genuine people-first culture with an excellent work-life balance
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• Significant investment in Salesforce, Digital Services and emerging technologies
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• Supportive leadership and the opportunity to shape the future of the platform
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\nIf you're a forward-thinking Salesforce Marketing Cloud expert looking to own a strategic platform, lead a talented team and help shape the future of one of the UK's most important digital organisations, we'd love to hear from you.