Field Service Engineer - Machine Tools

Field Service Engineer – Machine Tools (CNC / High-Tech Equipment) Home-based covering the North East region, You will be responsible for the installation, commissioning, training, maintenance, and service of high-end CNC machine tools (mills, grinders, lathes) for a leading manufacturing equipment company. This role involves extensive travel to customer sites, often with short notice, and occasionally work on weekends. Key Responsibilities Provide on-site and in-house support to customers: installation, commissioning, and system hand-over. Train customer personnel on machine operation, maintenance and best practice. Service, maintain and upgrade CNC machine tools at customer locations. Replace sub-assembly modules, control boards and components as needed. Perform scheduled and reactive maintenance, and support machine relocations if required. Travel at short notice to sites across the UK; stay away from home when required. Work independently, manage your own time and service schedule, and deliver high customer satisfaction and uptime for clients. Essential Skills & Experience Background in CNC machine tool servicing, maintenance or installation (mills, lathes, grinders) in a manufacturing environment. Strong mechanical aptitude. Good electrical / control-system understanding, particularly experience (or strong interest) in Siemens and Heidenhain CNC controls. Excellent fault-finding skills: mechanical, electrical and control software. Able to train customer staff and present technical information clearly. Self-motivated, comfortable working independently, and responsive to customer needs with short notice travel. Full UK driving licence. Willingness to work occasional weekends and be flexible with travel. Desirable/Bonus Skills Formal qualification in mechanical, electrical, mechatronics or similar (e.g., HNC, HND, City & Guilds). Previous field service engineer experience. Experience with high-end manufacturing equipment, automation systems, robotics or precision manufacturing. Familiarity with machine tool alignment, geometry, calibration and advanced diagnostics. Compensation & Benefits Base salary: £42,000-£46,000 (depending on experience). On-target earnings (OTE): up to £60,000. Standard 39-hour working week. ( Including travel) Overtime: flat rate Monday-Friday; x1.5 Saturday; x2 Sunday. Fully expensed company car + tools, laptop/phone. 25 days + Bank Holidays Company pension scheme, Life assurance. Job Type: Full-time Benefits: Company pension On-site parking Work Location: On the road Job Type: Full-time Benefits: * Company car * Company pension * On-site parking