Credit Controller

We're recruiting on behalf of a well-established and growing communications business that has built an excellent reputation for delivering high-quality solutions to a diverse client base across the UK.

Known for its friendly and supportive culture, the company values teamwork, integrity and supporting its people to succeed. This is an excellent opportunity to join a close-knit finance team where your contribution will be recognised and appreciated.

As the Credit Controller, you'll take ownership of the sales ledger and play a key role in maintaining healthy cash flow while delivering excellent customer service. You'll be the first point of contact for customer account queries and work closely with colleagues across the business to resolve issues efficiently. You will need to be a forward thinking individual who embraces technology and process efficiency, someone who is always thriving to improve.

Salary Expectations: £36,000 - £38,000 per annum (dependant on experience) + benefits (including a 10% discretionary bonus)

Working Hours: 20 hours per week (flexible on how these are split)

Location: South-West London (2/3 days in the office)

Key Responsibilities:

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• Manage and maintain the sales ledger, ensuring overdue debt is kept to a minimum.
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• Chase outstanding payments by phone, email and letter.
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• Manage the accounts inbox and respond to customer queries promptly.
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• Produce and maintain aged debt reports.
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• Post customer receipts and allocate cash accurately.
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• Raise sales invoices and credit notes.
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• Investigate and resolve invoice queries in collaboration with internal teams.
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• Maintain accurate customer records, including contact details and credit terms.
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• Assist with month-end processes and reporting.
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• Support weekly, monthly and quarterly finance reporting.
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• Provide support across the finance team during busy periods and assist with ad hoc projects.
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About You:

We're looking for someone who brings previous credit control experience alongside a proactive and organised approach.

You'll ideally have:

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• Previous experience within a Credit Control or Sales Ledger position.
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• A strong understanding of credit control processes and best practice.
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• Experience using accounting software, ideally Sage 50 Accounts.
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• Strong Microsoft Excel and Microsoft Office skills.
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• Excellent communication skills with a confident and professional telephone manner.
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• A methodical, organised approach with excellent attention to detail.
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• The ability to build positive customer relationships whilst confidently managing overdue debt.
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• Strong time management skills and the ability to prioritise effectively.
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• A proactive attitude and willingness to support the wider finance team.
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Next Steps…

Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible.

We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.