In-person Customer Service Expert

Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!

Contract length: 3 months, potential extensionHourly Rate: £13.90Working Pattern: Monday - Friday 9am - 5:30pm

Location: B6, Birmingham

We are seeking an enthusiastic individual to join our team and help build our in-person support hub. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed!

Who You Are:

A communication superstar with strong problem-solving skillsComfortable with in-person interactions and providing hands-on supportExperienced in retail or customer service environmentsPassionate about helping others and dedicated to creating a positive experienceA quick thinker who knows where to find answers when neededPersonable, organised, and patient-ready to teach and guide

What You'll Do:

Deliver exceptional, 5-star support to our partnersResolve issues and answer questions with confidencePromote the brand and get drivers excited about their journeyStay updated on company processes and tools to provide the best supportCollaborate with the Operations team to streamline procedures

If you're self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.

Ready to take the next step? Apply now and let's make a difference together! Your journey starts here!