Training General Manager

Location: On-site | Central London

Salary: £34,000-£36,000 + tips + bonus

Job Type: Full-time | Permanent

Ready to take the next step towards becoming a General Manager?

We're looking for an ambitious Training General Manager to join one of London's most exciting bakery and retail concepts.

This is the perfect opportunity for an experienced Senior Supervisor or a strong Assistant Manager who's ready to progress into General Management. If you're passionate about hospitality, love leading people, and want to build a long-term career with a fast-growing business, we'd love to hear from you.

Working alongside experienced leaders, you'll receive the training, support and development needed to become a successful General Manager. From leading busy services to understanding the commercial side of the business, you'll gain hands-on experience across every aspect of the operation.

No two days are the same. One minute you'll be leading the team through a busy breakfast rush, the next you'll be analysing sales, coaching colleagues, improving standards, and helping drive the continued success of an exciting and expanding brand.

As a Training General Manager, you'll learn every aspect of running a successful bakery and retail operation while supporting the leadership team in delivering exceptional customer experiences.

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• Support the day-to-day running of the bakery and retail operation
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• Lead shifts with confidence and energy
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• Deliver an outstanding customer experience every day
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• Maintain exceptional food hygiene, health & safety, and cleanliness standards
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• Assist with stock control, ordering, waste management and supplier relationships
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• Monitor labour, sales and operational KPIs
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• Learn how to manage profitability and commercial performance
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• Handle customer feedback professionally and proactively
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• Support new product launches, seasonal campaigns and local marketing initiatives
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• Continuously look for ways to improve standards and efficiency
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• Lead by example and inspire those around you
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• Coach and develop team members to reach their potential
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• Create a positive, supportive and inclusive working environment
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• Support recruitment, onboarding and training
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• Assist with rotas, attendance and performance management
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• Work closely with senior leaders to build a high-performing team
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• Food Hygiene Level 2 or 3
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• Experience as a Senior Supervisor, Assistant Manager, Café Manager, Bakery Manager or similar leadership role
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• Experience working within hospitality, cafés, bakeries, restaurants or premium food retail
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• A hands-on leadership style with a positive attitude
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• Excellent communication and customer service skills
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• Strong organisational skills and the ability to thrive in a fast-paced environment
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• A genuine ambition to become a General Manager
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• Bakery or premium food retail experience
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• Experience coaching and developing teams
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• Commercial awareness and an understanding of KPIs
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• A passion for delivering exceptional customer experiences
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• Salary of £34,000-£36,000
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• Monthly performance bonus + tips
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• Consistent working pattern
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• One weekend day off every week
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• One full weekend off every month
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• 28 days holiday
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• Free food perks (the dangerous kind... the delicious kind)
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• Structured training and development programme
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• Clear progression to General Manager
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• The opportunity to grow with an exciting and expanding business
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If you're a Senior Supervisor ready to step into management or an experienced Assistant Manager looking for your first General Manager opportunity, this is the role for you.

Apply now and start your journey towards becoming a General Manager with one of London's most exciting bakery brands.