Vehicle Progressor

Vehicle Progressor / Handover SpecialistLocation: Renault Enfield (EN1)Salary: £26,437 paHours: 40 hours per weekJoin Our Sales Support TeamRenault Retail Group is looking for a Vehicle Progressor / Handover Specialist to join our team at Renault Enfield.This is a varied role that combines vehicle progression, customer handovers, sales administration, and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection.Working closely with the New Car Sales Manager, Used Car Sales Manager and other members of the Sales Team, you'll support the smooth operation of the department by coordinating vehicle preparation, maintaining presentation standards, and delivering a positive customer experience throughout the handover process.For the right individual, this role also provides valuable exposure to the day-to-day operation of a busy franchised dealership sales department. You'll gain experience working alongside Sales Executives and Sales Managers, developing an understanding of customer handovers, lead management, vehicle sales processes, digital sales tools, and the wider customer journey. As a result, this position can provide an excellent foundation for candidates who may wish to pursue a future career in automotive sales.What You'll DoProgress vehicle orders from point of sale through to customer handoverEnsure vehicles are prepared and presented to dealership standards prior to collectionWelcome customers and support handover appointmentsLiaise with customers and sales colleagues to ensure a smooth customer journeyCoordinate vehicle preparation and accessory fitting in line with customer ordersSupport the preparation, presentation, and online marketing of used vehicle stock, including vehicle photographyMaintain demonstration and display vehicle standards in line with dealership requirementsProcess vehicle handover documentation accurately and efficientlySupport the administration of ECOS/ECOP vehicle handovers and returnsManage vehicle keys, parking arrangements, and vehicle movements around the siteMaintain high standards of organisation, housekeeping, attendance, and professional presentationReport vehicle damage, site hazards, or Health & Safety concerns promptlyUndertake driving and other duties that support the efficient operation of the dealershipWhat We're Looking ForWe'd be pleased to hear from candidates who can demonstrate:Previous experience as a Vehicle Progressor, Handover Specialist, Vehicle Administrator, Vehicle Valeter, or similar automotive support roleA customer-focused and professional approachStrong organisational skills and attention to detailAbility to prioritise workload and manage multiple tasksClear communication skillsConfidence working within established processes and proceduresA positive and collaborative approach to supporting colleagues and customersPrevious experience within a franchised dealership environment would be beneficial but is not essential.Licence RequirementA full UK driving licence (manual and automatic vehicles) is essential for this role.Hours & Pay£26,437 paMonday to Friday 8:30am–5:30pm with 1-hour unpaid daily lunch break40 hours per weekCompany Benefits33 days' annual leave including Bank Holidays (option to buy or sell additional days)Pension scheme with life assuranceStaff discounts on vehicles, parts, servicing, and accessoriesAccess to our company loan car scheme after probation periodShare Incentive SchemeMortgage and pension advice seminarsExcellent manufacturer training and clear career development opportunitiesCycle to Work scheme, including e-bikesDiscounted gym membershipEnhanced Maternity and Paternity policiesEye test voucher schemeHow to ApplyClick Apply and follow the instructions to upload your CV.Raja Mallik from the Recruitment Team will contact shortlisted candidates.No agencies please.TPBN1_UKTJ