Mental Health Transport Assistant

Full job descriptionMental Health Transport AssistantLocation: Ilton Business Park, Ilton, Ilminster, TA19 9DU.Reports To: Deputy Care Operations ManagerShift Pattern: 4 on 4 off rolling shift pattern.Salary: Annual Remuneration based on the expected shift pattern would be £29,505.60 per annum based on full time hours.When you apply, you will be sent a link to apply on Asana, please be aware that any applications not completed on Asana will not be considered. Please also remember to check your spam folder.Please note: Applications must be completed via Asana to be considered. Please remember to check your spam or junk folder for correspondence.If you're looking for a career where every shift makes a genuine difference, we'd love to hear from you. As a Mental Health Transport Assistant , you'll play a vital role in supporting individuals experiencing mental health crises, ensuring they are transported safely, compassionately, and with dignity.No previous experience is required as full training is provided. We're looking for caring, resilient individuals with excellent communication skills who can remain calm under pressure and are passionate about delivering person-centred care.This role involves much more than driving. Working as part of a professional crew, you'll support patients detained under the Mental Health Act during hospital transfers, court or prison escorts, community assessments, Section 135 house extractions alongside police and mental health professionals, bed watch services, and supervision within psychiatric suites. You'll help reduce anxiety, use de-escalation techniques, and provide reassurance throughout each journey.Founded in 2012, Secure Care UK is the UK's only Secure Patient Transport provider accredited to Restraint Reduction Network (RRN) Standards . Our values of Patient First, Respect, Openness, Unity, and Determination underpin everything we do.What we offer:Comprehensive induction and specialist training, including de-escalation, physical intervention, First Aid and handcuff trainingCareer development opportunities, mentoring and funded qualificationsCompany pension and refer-a-friend bonusHealth Care Cash Plan (after probation)Blue Light Card eligibilityEmployee Assistance Programme from day oneFull uniform and enhanced PPEAdditional annual leave after two yearsWagestream financial wellbeing platform and employee recognition schemesRequirements:Full UK Manual Driving LicenceMinimum 12 months' driving experience preferredStrong teamwork and communication skillsResilience, empathy and attention to detailEnhanced DBS preferredDue to the nature of the role, flexibility is essential as shifts may overrun depending on patient needs. We do not offer sponsorship and this role is exempt from the Rehabilitation of Offenders Act 1974.If you're ready to build a meaningful career where you can positively impact people's lives every day, apply now and join Secure Care UK.TPBN1_UKTJ