Multimodal Operator

Multimodal OperatorLocation : Grangemouth area, ScotlandSalary: Competitive + Comprehensive Benefits PackageJoin a leading, award-winning logistics company with genuine opportunities for growth.Join One of the UK's Leading Independent Freight ForwardersAt Unsworth, we're transforming the way businesses manage their global supply chains. Combining award-winning service, industry-leading technology, and decades of logistics expertise, we are helping customers manage increasingly complex global supply chains through industry-leading visibility and technology.With continued growth and investment in our Scottish operation, we are strengthening our Operations team and are looking for an experienced Multimodal Operator to join us. This role offers the opportunity to take full ownership of shipments and customer relationships, make a real impact, and build your career with a forward-thinking, technology-led freight forwarding companyThe OpportunityReporting to the Branch Manager, you'll be responsible for managing import and export sea freight shipments from booking through to final delivery. Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal teams. You'll play a key role in ensuring shipments move efficiently while delivering exceptional customer service and maintaining compliance throughout the supply chain.You'll be joining a collaborative team environment where continuous improvement, operational excellence, and professional development are actively encouraged.What Youll Be DoingManaging import and export sea freight shipments from booking through to final deliveryCoordinating with customers, overseas agents, shipping lines, hauliers, and suppliersMonitoring shipments and proactively resolving delays or operational issuesEnsuring customs clearance and shipping documentation are completed accurately and on timeMaintaining accurate shipment records and milestones within CargoWiseProviding proactive shipment updates and exceptional customer servicePlanning and arranging UK transport and final deliveries.Completing job costing, invoicing, and supplier cost verificationEnsuring customer SOPs, compliance requirements, and service standards are met.Building strong relationships with customers and logistics partnersWhat Were Looking ForEssentialExperience within a freight forwarding environment.Strong understanding of sea freight import and export operationsExperience managing shipments from booking through to delivery.Excellent customer service and relationship-building skillsStrong organisational skills with the ability to manage multiple priorities.High attention to detail and commitment to operational accuracyStrong communication and problem-solving abilitiesDesirableExperience using CargoWise or a similar transport management system.Knowledge of customs clearance requirements and customs complianceWhats On OfferCompetitive salary packageHealthcare PlanEmployee Assistance ProgrammeEnhanced holiday schemeCycle to Work programmeGym and lifestyle discountsLoyalty rewards and recognition schemesAward-winning training and developmentCareer progression opportunities within a growing international businessModern, technology-driven working environmentApply NowReady for your next challenge? Apply today and become part of a growing, technology-led logistics business where your contribution makes a difference.TPBN1_UKTJ