Master Technician / Workshop Controller

Master Technician / Workshop Controller

Salary: £55,000–£60,000 Basic

Hours: Monday–Friday

Fleet Size: Approximately 70 Vehicles

Location: Swanmore

We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities.

The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function.

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• Manage the daily operation of the workshop and fleet maintenance programme.
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• Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation.
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• Allocate work effectively to technicians and monitor progress.
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• Ensure all repairs are completed safely, efficiently, and to manufacturer standards.
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• Minimise vehicle downtime and maximise fleet availability.
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• Diagnose and rectify complex mechanical, electrical, and diagnostic faults.
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• Provide technical support and guidance to workshop staff.
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• Conduct final quality-control inspections on completed work.
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• Stay current with vehicle technology, manufacturer updates, and industry best practice.
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• Undertake advanced fault-finding across a mixed vehicle fleet.
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• Ensure all vehicles meet legal, safety, and operational requirements.
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• Maintain accurate maintenance, inspection, and compliance records.
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• Oversee MOT scheduling, servicing intervals, and defect management.
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• Monitor vehicle condition and recommend replacement or refurbishment where appropriate.
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• Ensure compliance with Health & Safety legislation and company policies.
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• Lead, mentor, and develop workshop personnel.
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• Conduct performance reviews and identify training requirements.
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• Promote a culture of accountability, safety, and continuous improvement.
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• Support recruitment and onboarding of technical staff when required.
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• Manage workshop expenditure and maintenance budgets.
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• Control parts purchasing and inventory levels.
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• Negotiate with suppliers and external repair providers.
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• Monitor maintenance costs and identify opportunities for savings.
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• Deliver cost-effective fleet maintenance without compromising quality or safety.
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• Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor.
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• Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair.
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• Extensive experience in diagnostics, fault-finding, and vehicle repair.
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• Strong workshop management and leadership experience.
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• Excellent planning, organisational, and communication skills.
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• Experience managing fleet maintenance operations.
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• Full UK Driving Licence.
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• IRTEC accreditation.
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• HGV, LCV, or mixed fleet experience.
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• Transport compliance knowledge.
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• IOSH or Health & Safety qualification.
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• Experience with fleet management software and workshop management systems.
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• Fleet Availability
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• Vehicle Downtime Reduction
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• First-Time Fix Rate
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• Workshop Productivity & Efficiency
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• Maintenance Cost Control
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• MOT Pass Rate
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• Compliance & Audit Performance
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• Health & Safety Compliance
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• Team Performance & Development
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• £55,000–£60,000 Basic Salary
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• Monday–Friday Working Pattern
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• Company Pension
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• Training & Professional Development
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• Modern Workshop Facilities
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• Career Progression Opportunities
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• Company Vehicle (where applicable)
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