Customer Service Advisor

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,500

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

\n
• Communicating with customers via phone, email and web chat
\n
• Providing sales and technical support in a busy and buzzy environment
\n
• Taking calls from customers with queries about spare parts - checking availability and costs
\n
• Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
\n
• Updating internal systems
\n
• Some face to face service and sales counter work (worked on a rota)
\n

The ideal candidate will have:

\n
• Experience working in a busy customer service environment
\n
• Excellent telephone and communication skills
\n
• High degree of accuracy and attention to detail
\n
• Good IT skills, including Microsoft packages and email
\n
• The ability to easily absorb technical and product information
\n
• Be adaptable and be able to take the initiative
\n

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Hours of work are 9-5 in the winter months and 8:30-5 in the summer.

Apply now!