Internal Hire Controller

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.This role is in our Plant & Fleet department, Plant & Fleet supports teams across our business with their vehicle, plant and specialist equipment needs. Come join a great team in a business that's growing.Want to come and be a part of it?What will you be doing?As Internal Hire Controller , you will be responsible for the day-to-day deployment and coordination of plant & fleet assets, including General Plant & Tools, commercial vans and heavy goods vehicles, ensuring availability meets business demand.Working closely with the Internal Hire Manager and wider Hire team, you will support the delivery of the plant & fleet strategy by maximising asset utilisation and operational efficiency.Key Responsibilities Manage all hire requests received via the Hire ticketing system, ensuring they are processed accurately and within agreed timescales.Raising & closing Hire contracts, asset transfers and contract amendments using the hire management software (InspHire / Key2)Support the reduction of external hire expenditure through effective use of internal assets.Optimise asset utilisation through proactive deployment and reallocation of plant and fleet assets.Act as a liaison between the Compliance and Service Centre (CSC) and customers, ensuring calibrated items are exchanged appropriately and stock levels are accurately maintained.Prepare and submit Asset Disposal Applications in coordination with CSC, regularly reviewing asset age profiles and stock levels, and ensuring disposal invoices are generated.Conduct weekly asset audits, ensuring InspHire and Key2 systems reflect accurate and up-to-date asset statuses.Build and Maintain strong relationships with M Group Services Businesses to support effective collaboration and seamless operationsDemonstrate proficiency in all aspects of rental management and general administration and system usageContribute positively as part of a team, supporting colleagues to meet deadlines and achieve objectives, and deliver high standards of customer service.What Youll Bring Relevant experience within Plant or Fleet industry in a similar roleExperience using asset or hire management systems, knowledge of Insphire or Key2 is advantageousStrong communication and interpersonal skills, with the ability to build effective relationships with colleagues and customersExcellent organisational skills with the ability to manage multiple tasks effectively.Proven IT Skills, including proficiency in Microsoft Office applications, particularly Excel, Outlook and Word.Whats in it for you? 25 days' annual leave plus statutory holidaysDiscretionary annual bonusContributory Pension schemeLife AssuranceAccess to our Employee Assistance ProgrammeCycle to work schemeAccess to a wide range of discounts and special offers through our online rewards platformIn addition, this role offers; Private Healthcare25 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroup IND3TPBN1_UKTJ