Service Advisor

Job Title: Service AdvisorSalary: £27,500 basic salary plus bonus OTE £36,500 (Uncapped)Hours: Monday Friday 8am 5:30pm or 8:30pm 6pm (42.5 hours per week) 1 in 3 Saturdays 8am 1pm (Paid at overtime)Hawkfield Recruitment is recruiting for a Service Advisor for an award-winning and rapidly growing Dealer Group based in the St Helens area.Our client is a main dealership based in the St Helens area and they are looking for a motivated Service Advisor to join their high-performing team. This is a fast-paced role and a nice busy aftersales department. The successful candidate will have previous experience within the Aftersales department.The Service Advisor role requires someone who is well organised, has good attention to detail, is customer focused, and confident in speaking with people over the phone and face to face. Our client offers a friendly working environment and supporting team, along with progression opportunities.Responsibilities of Service Advisor:Working alongside technicians to ensure the smooth running of the workshopSupporting the aftersales teamAssisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and EmailLoading the workshop diaryUsing Drive/Keyloop systemsProvide a knowledgeable, courteous, responsive, and efficient service expressing the brand.Meeting and greeting the customer and identify customers additional needsUpselling additional products and servicesKeeping the customer up to date with the progress of their vehiclePlease know that once you have applied for the Service Advisor job, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail.TPBN1_UKTJ