Head of Operations

General Manager / Head of Operations, Sales & Service
Lead with Purpose. Build Teams. Drive Results. Keep Hawaii Moving.

Bishop & Company is partnering with a well-established equipment organization to find a dynamic leader to oversee statewide operations in sales, rentals, service, and parts.

This role is a unique opportunity to lead multi-island operations, strengthen customer relationships, develop high-performing teams, and drive strategic growth that supports Hawaii’s essential industries —construction, agriculture, and beyond.

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About the Role
As General Manager / Head of Operations, you will:

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  Inspire and lead teams across multiple locations
  
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  Build and maintain strong relationships with customers, suppliers, and communities
  
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  Drive operational efficiency, financial performance, and strategic growth
  
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  Represent the company at industry and community initiatives
  

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Responsibilities

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  Develop and execute strategic business plans to achieve revenue and profitability goals
  
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  Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
  
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  Oversee daily operations to ensure efficiency and customer satisfaction
  
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  Manage financial performance, budgeting, and capital investments
  
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  Strengthen partnerships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
  
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  Recruit, develop, and retain top talent, promoting collaboration and innovation
  

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Qualifications

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  Bachelor’s degree in Business, Management, or related field (MBA preferred) or equivalent experience
  
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  7+ years senior leadership experience in equipment dealerships, distribution, large equipment rentals or related industries
  
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  5+ years direct retail sales experience
  
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  Proven success managing multi-branch or multi-island operations
  
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  Strong financial management, strategic planning, and team development skills
  
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  Knowledge of heavy equipment, agricultural machinery, and Hawaii’s business environment highly preferred
  

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Compensation
Compensation and title are determined individually based on experience and qualifications. Expected starting salary range: $160,000–$180,000, with flexibility based on expertise and leadership scope.

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About Bishop & Company
Bishop & Company provides recruiting and placement services for companies and job seekers throughout Hawaii. We charge no fees to candidates, and all client services are 100% guaranteed.

Submit your resume to Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/

Equal Opportunity Employer – Disability and Veteran