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Posted 02 August, 2026

Automotive Service Manager - Career Advancement

Cole Buick GMC
Portage, MI, US Full Time

Job Description

Previous Experience in a Service Management Role Within the Automotive Industry Required

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Generous Pay Plan!
\n Great Training, Benefits & Career Advancement!

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Cole Buick GMC is seeking a dedicated Service Manager to join our team. This is an exciting opportunity for someone with strong leadership skills and a passion for customer service. If you thrive in a dynamic environment and are committed to delivering high-quality service, we want to hear from you.

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Why Work For Us?

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At Cole Buick GMC, we value our employees and strive to create a positive work environment. We offer opportunities for growth and advancement, as well as a comprehensive benefits package. Join our team and be part of a company that is committed to excellence in service and customer satisfaction.

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We Offer Excellent Benefits:

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  • Generous pay plan!
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  • Health and dental insurance
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  • 401(k) plan with employer match
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  • Paid time off
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  • We are closed on major holidays!
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  • Employee discounts on vehicles, service and more!
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  • Career growth and advancement
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  • Family-owned and operated
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  • A positive and professional work environment
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Responsibilities:

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  • Oversee the service department operations to ensure efficiency and effectiveness
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  • Manage service staff, including hiring, training, and performance evaluations
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  • Ensure customer satisfaction through effective communication and service delivery
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  • Develop and implement service department processes and procedures
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  • Monitor and manage service department budgets and financial performance
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  • Collaborate with other departments to enhance customer experience
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  • Stay updated on industry trends and best practices
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Requirements:

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  • Required: Previous experience in a service management role within the automotive industry
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  • Required: Strong leadership and team management skills
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  • Required: Excellent communication and interpersonal abilities
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  • Required: Knowledge of automotive service and repair processes
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  • Preferred: Bachelor's degree in business or a related field
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  • Preferred: ASE certification
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  • Required: Valid driver's license and good driving record
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