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Posted 02 August, 2026

Consumer Loan Specialist

Insight Global
Akron, OH, US Full Time

Job Description

Job Description

A client of Insight Global is looking to bring a Consumer Loan Specialist on to the team. This role supports mortgage operations by processing loan documentation, maintaining accurate records, and assisting with day-to-day administrative tasks. The ideal candidate has prior processing or administrative experience and a basic understanding of mortgage loans and documentation.

REQUIRED SKILLS AND EXPERIENCE

• High School Diploma or GED

• 1–3 years of experience in a processing or administrative role in the banking field

• Basic knowledge of mortgage loans and mortgage documentation

• Comfortable using PC and internet-based tools • Advanced Excel skills

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience using the Mortgage Servicing Package (MSP) system

• Prior customer service experience

• Familiarity with recasts, partial releases, and mortgage modifications