Food Service Associate

Description\n
\nPosition Title: QSR Clerk - Level I\n
\nReports to: QSR Manager\n
\nPositions Supervised: None\n
\nBROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service\n
\nSPECIFIC RESPONSIBILITIES:\n
\n

• Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change
\n
• Prepares food neatly, accurately and in a timely manner
\n
• Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner
\n
• Checks products in prep area and restocks items to ensure sufficient supply throughout the shift
\n
• Understands and adheres to all quality standards, formulas or portion controls.
\n
• Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.
\n
• General housekeeping and cleaning
\n
• Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).
\n
• Performs light paperwork duties as assigned
CONTACT WITH OTHERS - Internal:\n
\n
• Will have contact with other QSR clerks and QSR Managers on a daily basis
CONTACT WITH OTHERS - External\n
\n
• CUSTOMERS
\n
• Vendors
\n
Requirements\n
\nPrerequisites\n
\n
\n
• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English
\n
• Experience: Ability to understand and implement written and verbal instruction
\n
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
\n
• Availability: Must be able to work a varied schedule and on weekends and holidays
\n
• Physical:
\n
• Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register
\n
• Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday
\n
• Must have ability to lift 10lbs frequently and up to 50lbs occasionally
\n
• Position requires the ability to handle continuous exposure to food and cleaning chemicals
\n
• Position requires the ability to handle exposure to extreme temperatures
\n