Client Experience Representative

Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We're looking for an in-office Appointment Setter who is more than just friendly on the phone-you're a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we'd love to talk.

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• Make outbound calls to existing customers and schedule free insulation service inspections
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• Close calls by meeting weekly appointment-setting goals and KPIs
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• Follow up via phone and email to generate strong leads (customer lists provided!)
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• Accurately log interactions and outcomes in our CRM system
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• Participate in weekly virtual team meetings via Google Meet
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• Full-time
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• On-site
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• Flexible schedule with performance expectations
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• $20 Hourly + Bonus!
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• A results-oriented mindset and drive to meet or exceed goals
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• Confidence and skill in closing outbound calls by setting appointments
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• Strong phone presence with professional communication skills
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• Basic computer proficiency (Microsoft Office, CRM systems)
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• High school diploma or GED
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• Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost)
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• Weekly team meetings held via Google Meet
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We're not just a company-we're a tribe committed to doing the right thing, serving with purpose, and fostering growth. You'll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? Apply today!