Service Desk Analyst
Job Description
SC Clearance required
\n£25.75ph inside/via umbrella
\nFull time onsite - Bristol
\nASAP - 27th of Feb
\nRespond to and resolve incidents and service requests in a timely and professional manner.
\nManage and maintain onsite stock, including inventory control and regular audits.
\nPerform hardware builds and configuration tasks as required.
\nEnsure compliance with operational procedures and standards.
\nCollaborate closely with the OFS Team Manager on all operational matters.
\nRequirements:
\nProven experience in a technical support or IT engineering role.
\nStrong problem-solving skills and attention to detail.
\nAbility to work independently and as part of a team.
\nExcellent communication and customer service skills.
\nFamiliarity with ITSM tools and stock management processes is desirable.
