Business Coordinator

Business Coordinator / Care Coordinator

Salary: £27,000 - £30,000 | Location: South Tyneside | Type: Full-time, Permanent

We are recruiting on behalf of a values-led care organisation for a Business Coordinator / Care Coordinator to support the daily operation of services for adults and children with learning disabilities. This role combines care coordination, administration, compliance, and quality assurance to ensure safe, person-centred services.

Key Responsibilities

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• Coordinate day-to-day service delivery and staff rotas.
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• Maintain care plans, risk assessments, and care records.
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• Ensure compliance with CQC, safeguarding, GDPR, and health & safety standards.
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• Support audits, quality assurance, and continuous improvement initiatives.
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• Liaise with service users, families, professionals, and external agencies.
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• Investigate and record incidents, complaints, and safeguarding concerns.
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• Provide direct care support when required.
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What We're Looking For

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• Experience in care coordination, administration, or support services.
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• Knowledge of care planning, safeguarding, and CQC requirements.
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• Strong IT skills, including Microsoft Office and digital care systems.
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• Organised, detail-focused, and able to manage multiple priorities.
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• Full UK Driving Licence and willingness to complete an Enhanced DBS check.
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Why Apply? Join a supportive organisation where you'll make a real difference, develop your skills, and help deliver high-quality care services that promote independence, dignity, and inclusion.

Apply today through Reed.