Commercial Administrator

About the Role

We are seeking a highly organised and proactive Commercial Admin Support professional to provide administrative, reporting and coordination support across our commercial operations.

Working closely with Business Development, Finance, Supply Chain, Operations and Customer Service teams, you will help manage customer projects, maintain accurate reporting, coordinate internal processes and support the delivery of an excellent customer experience.

Key Responsibilities

Commercial Support

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• Provide administrative support to Commercial and Business Development teams.
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• Manage customer projects from initiation through to completion.
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• Raise purchase orders, job numbers and maintain supporting documentation.
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• Assist with proposals, customer reviews and tender submissions.
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• Maintain customer records and account plans.
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Reporting & Analysis

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• Produce weekly, monthly and quarterly reports.
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• Prepare sales, performance and management reports.
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• Analyse business activity, trends and operational performance.
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• Maintain dashboards, trackers and reporting data.
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• Support reporting improvements and data accuracy initiatives.
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Customer & Project Coordination

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• Act as a key point of contact for customer enquiries.
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• Coordinate activities across departments to ensure service levels are achieved.
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• Arrange meetings, take minutes and track actions.
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• Support customer visits, logistics and operational coordination.
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Administration & Continuous Improvement

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• Maintain accurate records, databases and documentation.
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• Assist with expenses, claims and month-end administration.
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• Conduct market research and support continuous improvement initiatives.
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• Identify opportunities to enhance reporting, processes and efficiency.
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Skills & Experience

Essential

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• Minimum 3 years' experience in Commercial Support, Sales Administration, Business Support or Customer Service. Word]
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• Strong Microsoft Office skills, particularly Excel and PowerPoint.
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• Experience using CRM systems.
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• Strong organisational, analytical and communication skills.
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• Excellent attention to detail and ability to manage multiple priorities.
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• Customer-focused, proactive and solution-oriented approach.
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Desirable

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• Experience within technology, telecommunications, logistics, supply chain or sustainability-focused sectors.
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• Knowledge of Power BI and reporting tools.
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• Experience supporting tenders, bids or procurement activities.
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Why Join Us?

This is an excellent opportunity to join a growing organisation where you will gain exposure to a wide range of business functions, contribute to meaningful projects and play an important role in supporting commercial and operational success