Credit Controller

Senior Credit Controller

Location: Uxbridge (Hybrid Working) Salary: £30,000 per annum + Bonus (up to 40%) Hours: Full Time, Monday to Friday, 8:30am - 5:00pm

About the Role

We are seeking an experienced and proactive Senior Credit Controller to join the commercial finance team based in Uxbridge. This is an excellent opportunity for a customer focused credit professional who thrives in a fast paced environment.

The successful candidate will be responsible for managing customer accounts, resolving queries efficiently, supporting cash flow management and ensuring outstanding debts are collected in a timely manner.

Key Responsibilities

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• Managing and maintaining customer accounts to ensure prompt payment of invoices.
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• Chasing outstanding debt via telephone, email and written correspondence.
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• Investigating and resolving customer queries and invoice disputes efficiently.
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• Performing daily cash allocations and account reconciliations.
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• Assisting with cash forecasting and reporting activities.
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• Building and maintaining strong relationships with customers and internal stakeholders.
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• Escalating high risk accounts where necessary and supporting debt reduction initiatives.
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• Producing relevant credit control reports and maintaining accurate records.
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• Delivering a professional and customer focused service at all times.
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About You

We are looking for a positive, motivated individual who can demonstrate:

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• Previous experience in a Credit Control role, ideally at Senior Credit Controller level.
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• Strong experience resolving customer queries and account disputes.
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• Understanding of cash forecasting and cash allocation processes.
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• Excellent communication and negotiation skills.
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• A professional and confident telephone manner.
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• Strong organisational skills and attention to detail.
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• Ability to work independently while contributing effectively to a wider team.
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Working Pattern

We operate a hybrid working model:

Week 1

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• Office: Monday, Wednesday, Friday
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• Home: Tuesday, Thursday
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Week 2

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• Office: Monday, Friday
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• Home: Tuesday, Wednesday, Thursday
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