Despatch Coordinator

The Despatch Coordinator prepares and arranges the export of goods, including provision of the relevant documentation in accordance with company policy and procedures and in line with the companys values and behaviours.Main dutiesPrepare customer shipments.Confirm shipping instructions, including whether a consolidation shipment, with customer or sales coordinator.Invoice via SAP, including direct shipments in line with on time delivery KPI.Recharge packaging and freight accordingly.Provide goods information (invoice and delivery notes) to customer or freight forwarder ahead of shipmentPrepare shipping notes or export cargo shipping instructions for container shipments.Process and file all customs and exercise documentation, includingExport cargo shipping notes,ATR movement certificate (Turkey)Cert Of Origin (COO) filingExpedite all customers for return of export confirmation documentationPrepare shipping notes or export cargo shipping instructions for container shipments.Complete load schedule for transport collectionsHelp prepare loads in despatch in line with agreed processEnsure vehicle drivers are correctly informed and conform to loading processes including wearing correct PPE while on siteBook Ex-works transport online using customer specific websitesBook couriers on-line and manually.Notify customers and / or sales of shipping detailsProvide certificate of shipment or proof of delivery to sales or finance when required.Communicate with production and sales on availability of goodsProvide quality and sales departments with delivery notes when requested.Despatch test certificates and update spreadsheet with AWB details where required.Ensure carriage forward shipments are ready and available prior to collection.FilingProcess returnsAid in investigating any shipment issuesSkills & ExperienceExperience of working with export procedures, including ATR, export shipping notes Country Of OriginProduce high quality work that is accurate and to the required standardSAP experience an advantageWorking Monday to Friday 37.5 hours on daysTPBN1_UKTJ