Account Manager

Our client is a successful and growing business that supplies clothing and uniforms to a wide range of well-known organisations across the UK and Europe.Due to continued growth, they are looking to recruit an enthusiastic and customer-focused Account Manager to join their friendly and supportive team. This is an excellent opportunity for someone with account management, customer service or client relationship experience who enjoys building strong partnerships, managing multiple projects and delivering exceptional service.Full training will be provided, along with genuine opportunities for career progression within a well-established business.The role is fully office based and comes with a salary of between £30k and £40k depending on skills, experience and if you have relevant industry knowledge.Key ResponsibilitiesManage and develop relationships across a portfolio of client accountsAct as the primary point of contact for customer enquiries and projectsProcess customer orders and provide regular status updatesCoordinate with internal teams to ensure projects and orders are delivered efficientlyManage bespoke customer requests from initial enquiry through to completionMaintain accurate customer records and documentationMonitor stock levels and anticipate future customer requirementsProduce reports and management information in line with agreed service levelsDevelop strong product knowledge to support customer requirementsIdentify opportunities to increase revenue through cross-selling and up-sellingAssist with forecasting, budgeting and planning for customer accountsEnsure a consistently high level of customer service and account supportSkills/ExperiencePrevious experience in Account Management, Customer Service, Internal Sales or a client-facing administrative roleExcellent relationship-building and communication skillsStrong organisational skills with the ability to manage multiple prioritiesConfidence working with systems, databases and CRM platformsGood numeracy skills and commercial awarenessA proactive and solution-focused approachStrong attention to detail and administrative skillsAbility to work independently and as part of a teamDesirable ExperienceExperience within workwear, uniforms, PPE or a B2B supply environmentPrevious experience using CRM systemsExperience managing customer projects or long-term client relationshipsWhat's On Offer?Salary of £30,000 - £40,000 depending on experience26 days holiday plus bank holidaysPension schemeStructured training and developmentCareer progression opportunitiesRegular company events and socialsMonthly team lunchesSupportive and collaborative working environmentPlease note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.TPBN1_UKTJ