Sales Support Administrator

Would you like to work within a company where there is no evening or weekend work, and you are guaranteed bank holidays off but also offers:Working for an established national brand35 hour working week Monday to Friday between 9am and 5pm.We are open to ad-hoc flexible working.Ad-Hoc working from home.26 days holidays plus bank holidays with the option to buy 3 days with your Annual Flex Pot*Free onsite parkingFree tea and coffeeOn the job developmentA great supportive cultureA first-class benefits scheme (on successful completion of a 3-month probationary period) including:Health Cashplan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)Discounted Gym MembershipCycle to work schemeGroup personal pension planEnhanced Maternity and Paternity PayCritical illness and income protection cover*Access to an employee assistance programme and mental health first aidersAccess to member benefits including legal advice line and insurance services*Applicable on completion of probationary period and subject to terms .What will you do?This is an interesting and varied role. The successful candidate will:Provide full administrative support to the Sales Team in Blackpool and across the UK.Support the processing of membership applications and member queries.Provide first line IT support for resolving password authentication and general login issues for our self-employed Membership Advisors across the UK.Support the Sales Support Manager with the provision of information for sales-related events including Online Events, Sales Conference, Self-employed Membership Advisor Familiarisation programs, Service Provider webinars and roadshows.Keep up to date with FSB/Service Provider knowledge to present relevant information to Regional Sales Manager and Membership Advisors.Proactively recommend improvement for the sales support function to ensure continuous improvement.Who are we looking for?The ideal candidate will have:Experience of delivering admin support in a role without close supervision and where working on own initiative was essential.Experience of working in a customer supporting role.Good knowledge of IT applications including Microsoft TEAMS, Sharepoint, Word, Excel and Outlook.Previous experience using a CRM customer database.This is a 9 month fixed term contract.How to applyAll applications to be received by 5 August 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful.Who are we?Established nearly 50 years ago to help small businesses and the self-employed achieve their ambitions, FSB is a not-for-profit organisation thats run by members, for members.Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups and business banking.Were also the UKs leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. With teams across the UK, we work with governments, elected members and decision-makers to make real change happen.Additional informationAll applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.As an equal opportunity's employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department.Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email.TPBN1_UKTJ