Application Support Engineer

Working Pattern: Office based with occasional travel

Our client is looking for an Application Support Engineer to join their internal technology team. This is an excellent opportunity to join a well-established business that continues to invest in its systems and technology, offering the chance to work on a range of business-critical applications and projects.

The successful candidate will provide day-to-day support for key business applications, working closely with internal stakeholders and third-party software providers to resolve issues, coordinate system updates and contribute to ongoing improvements.

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• Provide support for a range of business-critical applications.
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• Investigate and resolve application-related issues.
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• Coordinate software updates, patches and deployments with third-party suppliers.
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• Support system upgrades, testing and new feature releases.
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• Assist with user acceptance testing and maintain system documentation.
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• Monitor application performance and help maintain data quality.
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• Work with stakeholders across the business to gather requirements and identify system improvements.
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• Contribute to application and business systems projects.
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• Previous experience in an Application Support, Systems Support or similar role.
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• Strong troubleshooting and problem-solving skills.
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• Excellent communication skills with technical and non-technical users.
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• Well organised with the ability to manage multiple priorities.
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• Good knowledge of Microsoft Office and standard desktop applications.
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• Full UK driving licence.
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• Supporting ERP or CRM applications.
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• Exposure to reporting tools such as Power BI.
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• Knowledge of SQL, PowerShell, Windows or Linux.
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• Understanding of ITIL or structured service management environments.
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• Competitive salary with annual bonus.
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• Pension scheme.
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• 25 days holiday plus Bank Holidays.
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• Ongoing training and career development.
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• A collaborative working environment.
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• The opportunity to work with a variety of business applications in a growing organisation.
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If you're an experienced Application Support Engineer looking for your next opportunity, we'd be pleased to hear from you. Apply today with your CV and one of our consultants will be in touch.