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Posted 02 August, 2026

Creative Operations Manager

Lorien
Bracknell, ENG, GB Full Time

Job Description

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Creative Operations Manager

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Hybrid - Bracknell

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Inside IR35

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3 - 6 month contract

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Our client, one of the UK's top retailers, are looking for a Creative Operations Manager to join them on a contract basis.

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Primary Outcomes & Accountabilities

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  • Manage and align incoming briefs (planned and ad-hoc) to strategic brand objectives and plan.
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  • Distill all briefs for Creative and Content, ensuring all activities are watertight before briefing the partner agency.
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  • Act as the day-to-day interface with the partner agency's client services team, problem-solving and championing change.
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  • Leverage insight, data reporting, and KPI measurement to inform decision-making.
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  • Manage the content operations budget and P&L, including planning, forecasting, and period-end reporting.
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  • Manage internal stakeholders and champion new processes and ways of working.
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  • Act as the gatekeeper and provide production oversight for creative briefs alongside the partner agency. (to note this does not include advertising, publishing or podcasts)
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  • Facilitate strategic project creative output through the hybrid studio.
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  • Support internal adoption of the content orchestration technology platform.
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  • Actively engage with change and create the conditions for the hybrid model to thrive.
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Measures of Success

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  • Content delivered to brief, schedule, and budget.
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  • Accurate financial reporting.
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  • Achievement of efficiency targets and year-on-year gains.
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  • Positive relationships between brief owners, vendors, and creative teams.
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  • Effective presentation and feedback to senior management.
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  • Successful performance management of the partner agency.
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To apply for this opportunity please submit your CV.

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Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.