Store Manager

Store Manager – Vision Express Clapham Common

Lead a premium optical business. Inspire a high-performing team. Deliver exceptional customer experiences.

We're looking for an experienced Store Manager to lead our Vision Express store in Clapham Common. This is a unique opportunity to manage a successful Joint Venture store, leading from the front and creating an environment where both colleagues and customers thrive.

Following a recent refit, the store is in excellent condition and provides a fantastic setting to deliver the premium service Vision Express is known for.

What You'll Do

• Take full responsibility for the day-to-day leadership of the store and team• Lead, coach and develop colleagues through regular 1:1s and performance conversations• Create a culture focused on exceptional customer service and patient care• Drive NPS, commercial performance and key business KPIs from the shop floor• Lead by example, inspiring your team to deliver outstanding results• Ensure the store operates to the highest standards of compliance, presentation and service• Partner closely with the Joint Venture Partner to support continued success and business growth

What You'll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses• 33 days holiday with buy/sell options• Family & friends discounts plus free eye tests• Employee wellbeing support• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

As a Store Manager, you'll benefit from a competitive bonus scheme that rewards strong store performance. Your leadership has a direct impact on customer experience, team engagement and commercial success.

What We're Looking For

• Experience as a Store Manager, Assistant Store Manager or equivalent leadership role• A strong customer service background in retail, hospitality or another customer-focused environment• Proven ability to lead, coach and develop high-performing teams• Experience conducting effective 1:1s and managing performance positively• Strong commercial awareness and a track record of delivering KPI results• A hands-on leader who enjoys being present on the shop floor• Excellent communication skills with the ability to motivate and inspire others

Why Vision Express?

With over 590 stores across the UK, Ireland and Jersey, we're a leading optical retailer and growing med-tech business. As a Store Manager at Vision Express, you'll receive industry-leading training, ongoing development and the opportunity to build a rewarding long-term career.

This is an exciting opportunity for a Store Manager who enjoys people leadership, thrives in a customer-centric environment and wants to make a real impact within a successful Joint Venture business.

Ready to become our next Store Manager? Apply now.