Housing Patch Manager

Role: Housing Patch ManagerContract Type: We have various contract types available including, permanent, fixed term and secondment opportunitiesWorking Hours: 37 hours per week Monday Friday between the hours of 8am and 5pm.Worker Type: Hybrid WorkerSalary: Grade G - £36,363 per annum (Level one) rising to £39,152 per annum (Level four),Location: Across Nottingham CityMake a Real Difference Work with Nottingham City Council Housing ServicesAt Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job it changes lives.What We OfferA professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful differenceA comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balanceA strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualificationsBenefits of joining our team26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annuallyAccess to a generous, defined benefit pension scheme offering 17.9%Smart Working to support your work life balanceHealth and wellbeing benefits including access to our Employee Assistance ProgrammeDiscounted membership at selected local sports and fitness centres, cinema, shopping and much more!About the RoleAs a Housing Patch Manager (HPM) with Nottingham city Council Housing Services, we will look to you to manage a local patch, providing advice and support to sustain tenancies and taking enforcement action when necessary. You will have ownership for the overall standard and appearance of the estates and will work in partnership with local residents and stakeholders to ensure our estates are kept to the highest possible standard. This role will require you to be out and about on our estates daily - its an independent job where you manage your own priorities. This is a challenging role but the rewards in terms of fulfilment are high, and youll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. This is a role with the power to have a genuinely life-changing impact for our tenants whilst giving you the opportunity to support residents, strengthen neighbourhood connections, and drive positive community impact across Nottingham.About YouThe ideal candidate will:Demonstrate a firm but fair, supportive approach to managing customer services and relationships, whilst maintaining a professional attitude.The ability to remain calm under pressure and to maintain control of challenging situationsExperience of working in a housing environment and an ability to learnExperience of working within a team and of proactively working towards joint targets.Set high standards for quality of work and service and takes responsibility for own tasks.Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV & supporting document.Closing Date: 13 th August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.Interview date: w/c 24 th August 2026 Please note, this is subject to change.We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities.We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeedWe welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship.TPBN1_UKTJ