Software & Hardware Asset Management, £425 per day inside IR35

Software & Hardware Asset Management, £425 per day inside IR35

3 months initially, Coventry & Remote Working

Bench IT an experienced IT Asset & Configuration Management Lead to take ownership of Software and Hardware Asset Management across a complex IT environment. This position is working 2 days per week in Coventry and the remaining days working remotely.

Required Skills & Experience

\n
• Strong experience in IT Software and Hardware Asset Management, including contract and licence management
\n
• A strong understanding of HAM Pro is essential, alongside a solid grasp of the wider ServiceNow platform architecture and how the underlying tables and modules interact.
\n
• Experience around: \n
  \n
  • Contracts
  \n
  • Licensing
  \n
  • Integration with discovery tooling is particularly important, but this was an area candidates struggled to demonstrate during conversations.
  \n
\n
• They also need someone who can: \n
  \n
  • Create and structure the implementation plan
  \n
  • Clearly articulate the approach
  \n
  • Engage confidently with stakeholders
  \n
\n
• Proven track record of establishing and improving ITAM and CMDB processes
\n
• Extensive experience working within an IT service environment (financial services experience beneficial)
\n
• Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model
\n
• Experience with automated data interfaces, data normalisation, and CMDB population
\n
• Knowledge of ServiceNow Discovery and associated best practices
\n
• Solid understanding of ITIL frameworks (ITIL Foundation preferred; intermediate certifications advantageous)
\n

Job Responsibilities

\n
• Lead the definition, implementation, and continuous improvement of Software and Hardware Asset and Licence Management processes
\n
• Establish and enforce policies, procedures, and controls across IT Asset Management
\n
• Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth
\n
• Conduct audits and data integrity checks to identify issues and enhance CMDB processes
\n
• Monitor and report on the effectiveness and efficiency of ITAM processes, driving continual service improvement
\n
• Develop and maintain Software and Hardware Asset Management plans
\n
• Manage the full life cycle of IT assets, including status tracking and reporting
\n
• Manage and enhance ITAM toolsets for both software and hardware
\n

Software & Hardware Asset Management, £425 per day inside IR35

3 months initially, Coventry & Remote Working