Field Service Engineer

Field Service Engineer Job title: Field Service Engineer Location: Manchester Salary: Up to c£36,000 (OTE) pa. Up to c£30,000 pa basic + up to £500 per month in incentives + vehicle Hours: Monday to Friday (40 hour week), no required weekend work Job Purpose This is an exciting opportunity to join a leading name within the drinking water dispensers, as we are currently seeking a Field Service Engineers to cover Manchester and the surrounding area. Some additional travel may be required. With over 90,000 homes served, being a Field Service Engineer in this role isn’t just about taking care of the equipment, it is about giving the customers great service every day. Key Responsibilities • Be the face of the company for our customers demonstrating outstanding customer service including good personal appearance and great communication skills • Prepare and install WaterBars (water dispense equipment) in a variety of different environments including commercial businesses, government establishments and peoples’ homes • Carry out routine servicing to our range of equipment to company standards and to the satisfaction of the customer. • Carry out competent fault finding and diagnostic tests on our equipment, repairing faults that are identified on the customer’s premises • Ensure all work is carried out safely, tidily and to a high standard • Pass on any great sales opportunities to the right team • Responsible for maintaining your company vehicle, ensuring it is clean, tidy and roadworthy at all times Person Specification Competencies • Self-motivated and happy to work on your own • Excellent communication and customer relation skills are essential in this customer facing role • Punctual, reliable with a desire to provide excellent customer service • Duties will include lifting and carrying weights of up to 20kg Qualifications and Experience • Experience as a Field Service Engineer • Full clean driving licence • Any experience/ understanding of plumbing, white goods, or the water dispenser industry (EDWCA) would be beneficial, full training will be given • Familiar with mobile technology and email If you feel this is a good match for your skills and experience and is a role you could make a positive impact in, we look forward to hearing from you. Please get in touch for further information