Renewals Sales Admin

Location: SheffieldContract: Permanent

We are supporting a well-established, growing technology services business as they look to appoint a Renewals Administrator to join their commercial support team.

This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely with internal teams to ensure a smooth customer experience.

You'll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time.

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• Manage and track customer contract and service renewals.
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• Prepare accurate renewal quotations and obtain pricing where required.
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• Liaise with customers regarding upcoming renewals and related queries.
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• Work closely with Account Managers and internal teams to progress renewal opportunities.
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• Maintain accurate CRM records and renewal documentation.
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• Follow up outstanding quotations and customer responses.
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• Support the processing of renewal orders and associated administration.
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• Monitor upcoming deadlines and provide regular renewal updates.
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• Escalate potential retention risks or issues where appropriate.
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• Provide wider sales support cover during busy periods or annual leave.
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You'll ideally have:

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• Previous experience in an administration, sales support or customer service role.
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• Excellent organisation and attention to detail.
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• Strong communication skills with both customers and colleagues.
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• The ability to manage multiple priorities and deadlines.
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• Good IT and CRM/system skills.
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• A proactive approach and strong commercial awareness.
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• Confidence working across different departments to achieve deadlines.
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• Competitive salary
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• Generous holiday allowance
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• Company pension contribution
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• Health and wellbeing benefits
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• Employee Assistance Programme
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• Life assurance
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• Employee discount platform
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• Cycle to Work scheme
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• Birthday day off
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• Regular team incentives
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• Volunteering day
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• Career development within a growing business
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If you're an organised administrator who enjoys working in a commercially focused environment and wants to join a supportive, growing organisation, we'd love to hear from you.

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