Team Manager
Job Description
As part of the restructure at our Ashford Site, we have introduced the Team Manager position at site. This role will be a leader of multidisciplinaryoperations team and will be expected to deliver allaspects of output tostandard metrics (SQDCPM) Safety, Quality, Delivery, Cost, Performance and Morale in an engaging and collaborative way to create capability and overall delivery.
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\n\nHealth, Safety & Food Safety
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Ensure all safety, environmental, and food safety standards are followed
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Promote a positive safety and quality culture
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Investigate and act on incidents, near misses, and risks
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Line Performance & Delivery
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Lead line performance to meet output, quality, and waste targets
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Take ownership of changeovers and ensure effective shift handovers
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Follow SIC and escalation processes to resolve performance issues
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Review and sign off shift performance results
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Short Interval Control & Directional Setting
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Deliver effective in-shift SIC execution and escalation
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Ensure DS1 is completed and drives clear actions into DS2
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Support daily direction setting to achieve shift goals
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Continuous Improvement
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Identify and lead improvement opportunities to reduce waste and improve efficiency
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Apply structured improvement tools to deliver sustainable results
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Compliance & Governance
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Ensure adherence to operational standards, work instructions, and maintenance plans
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Complete required governance, MES, and compliance activities accurately
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People Leadership & Development
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Set clear goals, provide regular feedback, and support development reviews
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Coach and develop a multi-skilled team and manage performance issues fairly
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Engagement, Resourcing & Culture
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Encourage team engagement and continuous improvement ideas
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Plan resources to meet production needs
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Work collaboratively to drive site culture and performance
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Key Skills & Competencies
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Proven team leadership experience with the ability to coach, develop, and manage performance, supported by a positive attitude and growth mindset.
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Strong knowledge of food safety standards, including Food Safety Level 3, HACCP Level 3, and experience working within regulated food manufacturing environments (BRCGS/ISO 22000 desirable).
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Practical experience applying CI tools and techniques, leading improvement initiatives, and supporting change implementation to improve performance.
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Excellent verbal and written communication skills, with the ability to collaborate effectively and influence peers and senior stakeholders to achieve results.
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Ability to analyse data and performance trends, with a basic understanding of financial drivers, budgeting processes, and business performance measures.
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