Delivery Operations & Content Manager - Bid Management

IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, youll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.OverviewJoin our Strategic Bid Management Team and play a key role in how we deliver some of Gallaghers most important client opportunities. This role focuses on the structure and systems behind our bids, making sure work flows smoothly, information is reliable, and teams have what they need to succeed.Youll sit at the heart of operations, connecting teams across Retail, Specialty and central functions. Your work will give clear visibility of demand, priorities and capacity, helping the team stay focused on the opportunities that matter most.At Gallagher, youll be part of a collaborative and supportive environment where people share knowledge and work together to improve how things are done. Youll have the opportunity to shape processes, simplify complexity, and create ways of working that help others deliver at their best.How you'll make an impactIn this role, youll focus on keeping the operational side of the bid function running effectively. Youll manage the overall workflow and resourcing plan, giving a clear view of whats coming up, where capacity sits, and where support is needed. By working closely with bid teams and stakeholders, youll spot potential challenges early and help find practical ways to keep delivery on track.Youll also own reporting and insight, maintaining accurate data and creating reports that help leadership understand pipeline trends, risks and opportunities. This visibility will help inform decisions and improve how work is prioritised across the team.Alongside this, youll take ownership of core content and templates, making sure materials are up to date, easy to find and aligned with governance requirements. Youll work with colleagues across the business to keep information current, while also helping build tools and guidance that make it easier for teams to access and use approved content on demand.Manage workflow, pipeline visibility and resourcing plansMaintain reporting tools and provide insight on demand, capacity and riskOwn and maintain bid content, templates and document librariesCoordinate routines, governance meetings and key delivery touchpointsSupport the development of self-serve tools and improved ways of workingWork across teams to improve consistency, clarity and operational disciplineAbout YouYouve managed operational delivery, workflow or coordination in a busy environment with multiple prioritiesYou organise plans or trackers that show demand, ownership and progress clearlyYou create reports or dashboards that help others understand performance, risk or workloadYou keep data accurate and challenge inconsistencies when they appearYou manage document libraries, templates or shared content with clear version controlYou work with stakeholders across different teams to gather information and keep it up to dateYou simplify complex processes into clear, repeatable ways of workingYou communicate clearly when priorities, risks or ownership need to be addressedYou take a proactive approach, spotting issues early and helping remove blockers for othersCompensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits youll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to buy extra daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, well cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many moreWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.TPBN1_UKTJ