ServiceNow Architect

ServiceNow Technical Architect (Manager / Associate Manager)Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role.About the companyOur client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity.As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem.As a ServiceNow Technical Lead/Architect, you will:Understand business challenges and architect system solutions with ServiceNowWork with global clients across industries in a trusted advisor capacity, designing and delivering new solutionsProvide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clientsInfluence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challengesContinuously learn, including pursuing new certifications such as Certified Master ArchitectStay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunitiesIdentify opportunities to add further value for clients, working with account teams to progress themHelp drive continuous improvement of implementation methodology and service offerings based on client experienceManage and lead teams of ServiceNow Developers in a technical management and mentorship capacityBring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when neededDraw on a strong background working with enterprise software and/or consulting companiesWe're looking for experience in:Development and technical architecture experience with ServiceNowExperience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviewsMinimum of 5+ ServiceNow CIS certificationsExperience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.)Advanced scripting and integration skills JavaScript, SQL, API Web ServicesExperience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP)What's in it for youCompetitive basic salary plus an extensive benefits packageUp to 30 days' holiday per yearPrivate medical insurance3 extra days' leave per year for charitable work of your choiceTPBN1_UKTJ