Sales Account Manager

Sales Account ManagerWe currently have an excellent opportunity for a Sales Account Manager to join a friendly and busy sales team for a leading engineering company based in Southampton.IntroductionThe Sales Account Manager with be responsible for maintaining and growing sales revenue accounts in the Europe territory by ensuring an excellent customer experience across a full range of the sites products.Responsibilities:To provide customers with excellent customer service and supportCommunicate frequently with customers by telephone, e-mail, virtual platforms and occasional travel to Europe for face to face meetings.Prepare quotes and technical information for customer applicationsLiaise with the Production and Quality Manager to ensure that customer requirements are met and also with Engineering to ensure product specifications are fit for purposeAssist with commercial screening for new product requestsAssist in day-to-day customer facing tasks to support the needs of the business including order verification reviews, working with outside vendors, assisting finance with past due invoices, assisting marketing with content and customer specific input, and other task as needed.Attend and participate in international and regional trade shows and conferences when required.Identify new leads for potential customers to scope extent of the business opportunityRespond to sales inquiriesMaintain accurate forecasts for customers and productsIdeal Experience:The ideal candidate will have a proven sales account management background, ideally within a technical sales or technical customer service role.A good team player with excellent communication and documentation skills and a customer focussed approach.Computer literate in relevant software including Word, Excel, Access, SAP and Salesforce (training provided where required)DesirableA Degree within engineering / manufacturing or scientific discipline would be beneficial.Being fluent in any European languages would be highly advantageous, however not essentialExposure to different cultures in Europe would also be beneficial for this role.Salary£38K - £40K basic & commission opportunitiesHoursMonday to Friday with a hybrid opportunity of 3 days in the office and 2 from home.BenefitsHybrid workingPension: 7% employer.Private health and dental careLife assurance: 4 x basic paySubsidised gym membershipCycle to work schemeIf you could be interested in this excellent Sales Account Manager role, please apply and we'll be in touch to discuss further.TPBN1_UKTJ