Credit Controller

Reed are delighted to be recruiting for a Credit Controller for a well-known company in central Ipswich. You will be responsible for managing the end-to-end Accounts Receivable and Credit Control function across multiple entities within the group. This role is key to ensuring the timely issuance of invoices, effective collection of payments, accurate customer account management, and consistent application of credit control procedures. You will work closely with both finance and operational teams to support business objectives and maintain healthy cash flow.

Key Responsibilities

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• Manage the full Accounts Receivable process from invoice generation through to payment collection.
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• Raise and process sales invoices accurately and in a timely manner.
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• Set up new customer accounts and conduct credit checks in line with company credit policies.
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• Monitor customer credit limits across multiple entities and take appropriate action where limits or payment terms are exceeded.
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• Reconcile customer accounts, allocate incoming payments, and investigate and resolve discrepancies promptly.
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• Take ownership of the credit control function across several business entities.
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• Maintain and update income tracking spreadsheets and related records.
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• Proactively manage outstanding debt, ensuring timely collection of overdue payments.
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• Produce and maintain aged debtor reports, escalating overdue accounts where necessary.
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• Conduct regular account reconciliations and resolve any account-related queries.
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• Extract, analyse, and manipulate large volumes of financial data using advanced Excel skills.
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• Assist with month-end processes, including reconciliations and financial reporting activities.
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• Collaborate with internal departments to ensure accurate billing and efficient resolution of invoicing issues.
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• Deliver excellent customer service by handling accounts receivable and credit control enquiries professionally.
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• Support internal and external audits by preparing documentation and responding to audit requests.
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• Identify opportunities for process improvement and assist in the implementation of enhanced procedures and controls.
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• Manage and maintain the department's shared email inboxes, ensuring queries are responded to promptly and effectively.
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Skills & Experience

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• Previous experience within Accounts Receivable, Sales Ledger, or Credit Control.
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• Strong understanding of credit control procedures and customer account management.
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• Excellent reconciliation and problem-solving skills.
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• Advanced Excel skills, including the ability to analyse and manipulate large datasets.
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• Strong attention to detail and high levels of accuracy.
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• Excellent communication and stakeholder management skills.
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• Ability to prioritise workloads and manage multiple entities simultaneously.
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• Experience working within a fast-paced finance environment.
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This role offers an excellent opportunity for a detail-oriented finance professional to make a significant impact on cash flow management and operational efficiency across the group.