Application Support Engineer

Application Support Engineer

C#, SQL, JavaScript

Hybrid Working - Fareham, Hampshire

£30,000 - £35,000

We're looking for a driven Application Support Engineer to join my client and help deliver exceptional Application Support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions-this could be the role for you.

What You'll Be Doing

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• Providing technical support and resolving application issues within agreed SLAs * Troubleshooting and managing client tickets from start to resolution * Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent customer service * Gathering requirements for system changes (RFCs) and supporting their delivery * Testing, documenting, and supporting application updates * Assisting with debugging and implementing improvements (training provided) * Contributing to team development and continuous improvement initiatives
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Skills Required

Essential:

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• Must have commercial experience in application/software support
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• Strong problem-solving and analytical skills
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• Excellent communication (technical non-technical)
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• High attention to detail and organisation
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• Self-motivated with a willingness to learn
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Highly Desirable:

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• Exposure to C#, SQL, JSON, JavaScript, HTML, IIS, SQL Server
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• Knowledge of Agile, DevOps, and software lifecycle
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• Understanding of APIs
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• Experience with tools like Postman or XMLSpy
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• Familiarity with Visual Studio, Azure DevOps, Git
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If you have the skills and ambition required and want to join and company that can offer career progression opportunities then please send your CV to