Sales and Logistics Coordinator

Sales and Logistics CoordinatorSouth Telford Free ParkingTemp-to-Perm£30,000 - £35,000 depending on experienceMondayFriday, 40 hours per week. 25 days + Bank Holidays per annumWe are currently recruiting for a highly organised and customer-focused Sales & Logistics Coordinator to join a growing business. This is a varied position that blends customer service, sales support and logistics coordination, offering exposure across multiple areas of the operation.In this role, you will play a key part in ensuring a smooth customer journey - from initial enquiry through to delivery and aftersales care. Working closely with senior leadership and internal teams, you will manage orders, coordinate transport, and build strong relationships with customers and suppliers.This opportunity would suit someone who enjoys a fast-paced environment, is commercially aware, and is confident managing multiple tasks simultaneously.Duties will include, but wont be limited to:Customer Service & Order ManagementAct as a main point of contact for customers via phone, email and online channelsProcess orders accurately and ensure all records are kept up to dateProvide clear and timely communication on orders and delivery updatesManage customer queries, issues and aftersales support professionallyBuild and maintain strong, long-term client relationshipsSales Support & Business DevelopmentSupport ongoing customer engagement and account management activityFollow up enquiries and quotations to maximise sales opportunitiesIdentify potential growth within existing accountsAssist with lead generation and qualify opportunities for the Sales DirectorCapture customer insights and market feedbackLogistics & Transport CoordinationOrganise and schedule deliveries using approved transport providersLiaise with hauliers, suppliers and customers to ensure timely deliveriesManage any delivery changes or transport-related issuesCoordinate both inbound and outbound logistics activity where requiredOperational CoordinationWork collaboratively with production, purchasing and sales teamsSupport scheduling to align deliveries with operational needsAssist with inbound supply coordination when neededMaintain accurate data and support reporting on performance metricsContribute ideas to improve processes and service levelsSkills and ExperienceStrong customer service skills with a professional communication styleHighly organised with the ability to prioritise workload effectivelyProactive and commercially mindedComfortable taking ownership and making decisionsConfident liaising with customers, suppliers and external partnersPositive, team-focused approachProficient in Microsoft Office, particularly Excel and OutlookThe application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: MP26949TPBN1_UKTJ