Parts Advisor

Parts Advisor\n
Trowbridge | Permanent | Full-Time | £29,304.60 Basic + £31,000 OTE\n
\n Thrive Group are delighted to be working with our client based in Bath, who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis.\n
\n This is an excellent opportunity for someone with experience within an automotive or parts environment who enjoys working in a fast-paced role and providing excellent customer service.\n
What you will be doing:\n
\n Working as part of a busy Parts Department, you will be responsible for ensuring customers and technicians receive the correct parts efficiently and on time.\n
\n Your duties will include:\n
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• Maintaining accurate stock and inventory records of parts and supplies.
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• Assisting customers in identifying and ordering the correct parts for their vehicles.
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• Processing parts orders, deliveries and returns.
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• Liaising with suppliers to source and order parts as required.
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• Coordinating with technicians and workshop colleagues to ensure parts are available when needed.
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• Monitoring and maintaining accurate records of parts warranties.
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• Updating internal systems and ensuring all parts-related administration is completed accurately.
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• Providing a professional and helpful service to customers, both face-to-face and over the telephone.
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• Supporting the smooth and efficient running of the Parts Department.
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What you will need to succeed:\n
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• Previous experience within a Parts Department or automotive environment is preferred.
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• Excellent customer service and communication skills.
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• A professional and friendly telephone manner.
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• Good IT skills, including experience using Microsoft Excel and other computer systems.
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• Strong organisational skills and excellent attention to detail.
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• Ability to prioritise workload and work effectively in a busy environment.
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• A proactive, reliable and team-focused approach.
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What you will receive in return:\n
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• Basic salary: £29,304.60 per annum
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• OTE: £31,000 per annum
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• Monday to Friday, full-time hours.
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• Company pension.
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• Employee discount.
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• Store discount.
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• Health and wellbeing programme.
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• Life insurance.
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• On-site parking.
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What you need to do next:\n
\n If this position sounds of interest and you would like to be considered. Please email on sarah.elliott@ thrivegroup.co. uk or contact me on 01225 632666 to discuss further.\n
\n Thrive group are acting as an employment agency with respect to this vacancy.\n
\n If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.\n
\n PRMSTH\n
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