User Researcher

User Researcher

Newcastle (Hybrid 3 days per week)

£54,000 + Bonus + Excellent Benefits

I'm working with a global consultancy that's continuing to grow its Digital Experience and User-Centred Design capability and is looking to hire a User Researcher to join its Newcastle team.

This is an opportunity to work on large-scale digital transformation programmes across government and regulated industries, helping shape services that are genuinely user-focused.

You'll work alongside multidisciplinary Agile teams, influencing product decisions through high-quality user research and insights.

You'll be involved in:

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• Planning, recruiting and conducting user research sessions
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• Running remote and face-to-face research, analysing findings and presenting recommendations
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• Translating user insights into actionable requirements for design and development teams
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• Collaborating with Product Managers, Service Designers and UX Designers within Agile delivery teams
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• Championing user-centred design principles across complex digital transformation programmes
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What They're Looking For

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• Commercial experience working as a User Researcher
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• Strong knowledge of GDS and experience delivering to GDS standards
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• Experience working within Agile delivery teams
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• Confidence facilitating user research sessions and presenting findings to stakeholders
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• A passion for advocating for users and influencing product direction through evidence-based research
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• A portfolio demonstrating user research, user journeys, personas, usability testing and related UX artefacts
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The Package:

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• £50,000 - £54,000 base
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• Company Bonus
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• Pension
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If you're looking to join a consultancy where you'll work on meaningful digital services, collaborate with experienced multidisciplinary teams and continue developing your User Research career, I'd be happy to tell you more.

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