Account Manager

Account Manager (Building Services) Location: Head Office Moorgate, LondonSalary: £85,000 per annumJob Type: Full-time, PermanentAbout the Role We are seeking an experienced Account Manager to join our Building Services team, based at our Head Office in Moorgate. This is a key client-facing role responsible for managing strategic accounts, ensuring exceptional service delivery, and driving operational performance across a portfolio of commercial properties.The successful candidate will have a strong technical understanding of building services, with an electrical background preferred, although candidates with a mechanical background will also be considered.Key Responsibilities Manage a portfolio of key client accounts, maintaining strong, long-term relationships.Act as the primary point of contact for clients, ensuring service levels are consistently achieved.Oversee the delivery of planned and reactive maintenance across multiple sites.Work closely with engineering, operations, and support teams to ensure contracts are delivered safely, efficiently, and within budget.Monitor KPIs, SLAs, and contractual compliance, implementing improvements where required.Lead regular client meetings, producing reports and presenting operational performance.Identify opportunities for additional works and support business growth.Manage financial performance, including budgets, forecasting, and cost control.Ensure compliance with all relevant health and safety legislation and company procedures.Support mobilisation of new contracts and continuous improvement initiatives.Candidate Requirements Essential Minimum Level 3 qualification in Electrical Engineering (preferred).Candidates with a Level 3 Mechanical qualification and strong building services experience will also be considered.Demonstrable experience managing building services or FM contracts.Strong client relationship and stakeholder management skills.Commercial awareness with experience managing budgets and contract performance.Excellent communication and organisational skills.Good understanding of statutory compliance and health & safety requirements.Proficient in Microsoft Office and CAFM systems.Desirable Experience within commercial building maintenance or facilities management.IOSH Managing Safely or equivalent.Previous experience managing large corporate or critical environment contracts.What We Offer Salary of £85,000 per annumCompany pensionAnnual leave plus bank holidaysProfessional development and training opportunitiesCareer progression within a growing organisationCollaborative and supportive working environmentCentral London head office location in MoorgateApply If you have a strong technical background in building services, enjoy developing client relationships, and have a proven track record in contract and account management, we would welcome your application.TPBN1_UKTJ