Ocean Freight Operator

Ocean Freight OperatorLocation: Heathrow Area Salary: £32,000 - £40,000 (DOE) Hours: Monday to Friday | 09:00 - 17:30The RoleWe are currently recruiting for an experienced Start-to-Finish Ocean Freight Operator to join a busy and well-established freight forwarding business. This role will involve managing both Ocean Imports and Exports from booking through to final delivery and invoicing.The successful candidate will be responsible for handling shipments end-to-end, liaising with customers, overseas agents, shipping lines, hauliers, and customs authorities to ensure smooth and efficient movement of cargo.Key Responsibilities Manage Ocean Import and Export shipments from start to finish Arrange bookings with shipping lines and overseas agents Prepare and process shipping documentation including Bills of Lading, manifests, and arrival notices Coordinate customs clearance procedures and liaise with customs brokers where required Arrange collections, deliveries, and haulage movements Monitor shipment progress and provide proactive updates to customers Resolve operational issues, delays, and customer queries efficiently Ensure all files are completed accurately and compliantly Raise job files and process operational invoicing Maintain strong relationships with customers, carriers, and overseas partnersRequirements Previous experience in Ocean Freight Imports and Exports within a freight forwarding environment Proven ability to manage shipments start to finish Good understanding of ocean freight procedures and documentation Knowledge of customs processes and CDS entries is essential Excellent communication and customer service skills Strong organisational skills and attention to detail Ability to work independently and manage multiple shipments simultaneously Experience using freight forwarding systems such as CargoWise, Sequoia, Descartes, or similar is desirableWhats on Offer Competitive salary based on experience Monday to Friday working hours Supportive and professional working environment Opportunity to work across both Import and Export operations Long-term career development within a growing freight forwarding business**If you have not heard back from us within 7 working days, please assume you have been unsuccessful**TPBN1_UKTJ