Skip to main content
Posted 03 August, 2026

Trainee Account Handler

NC Associates
London, ENG, GB Full Time

Job Description

Trainee Account Handler / £26,000 - £30,000 + Benefits / Cholmondeley / Office Based / Full Training ProvidedTrainee Account Handler BenefitsCompetitive Salary: £26,000 - £30,000 (DOE)Full Training and Mentoring ProgrammeCompany Pension SchemeOn-Site ParkingSupportive and Friendly Team EnvironmentGenuine Long-Term Career DevelopmentOpportunity to Gain Industry Knowledge and Professional QualificationsOffice-Based Role within a Well-Established Insurance BrokerThe OpportunityNC Associates are working in partnership with a well-established Insurance Broker based in Cholmondeley to recruit a Trainee Account Handler . This is a fantastic opportunity for someone looking for a long-term career rather than just another job.Whether you're currently working in retail, hospitality, administration, customer service, sales or another office-based role, if you enjoy helping people, are organised, and want to build a stable career with excellent progression opportunities, we'd love to hear from you.You'll receive full training from an experienced team, learning all aspects of commercial insurance while developing the skills needed to become a successful Account Handler.Trainee Account Handler ResponsibilitiesLearning how to manage commercial insurance policies from quotation through to renewalSupporting experienced Account Handlers and Account Executives with day-to-day client administrationActing as a professional first point of contact for customer enquiries via telephone and emailBuilding positive relationships with clients by delivering excellent customer servicePreparing quotations, policy documentation and renewals following full trainingUpdating and maintaining accurate client records using the Acturis systemAssisting with policy amendments and general insurance administrationGathering customer information to ensure appropriate insurance cover is arrangedLearning FCA regulations and ensuring compliance with company proceduresMaintaining accurate records of customer communications and documentationSupporting the wider office with general administration and team tasksTrainee Account Handler Experience RequiredPrevious experience in a customer-facing or office-based roleExcellent communication skills with a friendly and professional mannerStrong organisation and time management skillsHigh level of accuracy and attention to detailGood IT skills, including Microsoft OfficeA willingness to learn and develop new skillsA positive attitude with a genuine interest in building a long-term careerWhat's on Offer?This is an excellent opportunity to join a respected and growing insurance brokerage that genuinely invests in its people. You'll receive ongoing training, learn from experienced professionals, and build a rewarding long-term career within the insurance industry. If you're looking for a business where you can learn, grow and develop over the coming years, this could be the perfect opportunity.If you're ready to take the next step in your career, we'd love to hear from you. Please apply today or contact for further information.Due to the high volume of applications, only shortlisted candidates will be contactedWe are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.TPBN1_UKTJ